Alexa Verification 2019 JAMB CAPS Frequently Asked Questions & their Accurate Answers [UPDATED] - BEST WEBSITE FOR 2021 WAEC GCE EXPO, NECO GCE RUNZ, JAMB RUNZ
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JAMB CAPS Frequently Asked Questions & their Accurate Answers. JAMB Candidates have been facing one problem or the other while trying to access JAMB CAPS? This leads to different questions. We will answer all the those questions in this page.

In this page created by FUNLOADED, we will provide answers to Frequently Asked Question (FAQ)  most JAMB candidates ask about the JAMB CAPS. But we will start by explaining what JAMB CAPS is all about.

What are JAMB CAPS

In case you don’t know what JAMB CAPS is all about, let us briefly explain.
CAPS is an acronym for Central Admissions Processing System. This is were Joint Admission and Matriculation Board (JAMB) automate all admission exercises for all candidates. With this tool, candidates can either accept or reject their admission. Candidates who reject their admission will be placed in the market place. This means the candidate’s details will be sent to schools that need such candidates.
RECOMMENDED: How to Accept/Reject Admission on JAMB CAPS Portal.
Having explained JAMB CAPS, let’s delve into the business of the day!!! It is time to answer Frequently JAMb CAPS Questions.
Note that If we didn’t answer the question you have in mind, then feel free to ask your question using the comment box. We will be pleased to answer them BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED..


Q: Please what is the JAMB CAPS Transfer Approval page?
ANS: The JAMB CAPS Transfer Approval Page is a place where JAMB notifies candidates that their First Choice Institution wants to transfer them from their course of preference to another course. You can only accept/reject a new course if the school wants to change you to another department.
Q: How do I go to the JAMB CAPS Transfer Approval page?
ANS: We will assume that you know how to access your jamb caps portal to check either your admission status or O’level result. If that’s correct, then access your JAMB CAPS, below “My O’level”, you will see TRANSFER APPROVAL”, click on it. 
Q: How will I know if my school wants to change me to another course?
ANS: It’s simple! For candidates who have not been changed to another course, they will see the description of JAMB CAPS and “No program transfer consideration”.
But if your school wants to change you to another course, you will see the name of your school, the course, the date it was created and other details. See an example in the image below:
If what you saw in your transfer approval page is the same as the image above,  We recommend you accept/reject as soon as you can.
Q: Please I heard you must get a change of course form if you have been offered another course on transfer approval on JAMB CAPS. Is it true you must get a change of course form??
ANS: Yes you have to apply for a change of course.
Q: They have changed my course in jamb caps transfer approval. but I have accepted I still need to do a change of course form
ANS: Though you can wait for your name to be on the JAMB Portal, we advise you to apply for a change of course while waiting.
Q: Please am not able to access my jamb caps due to the loss of my password? How can I recover my password?
ANS 1: You can CLICK HERE to reset/change your password. This will work if you can access the email you used during registration. If you can’t access the email, try next answer.
ANS 2: Send ‘password (you should use your own email address) to 55019′ using the SIM you registered Jamb with, you’ll receive your password as SMS. The message should be:


Please make sure you use the email you used during registration. Send the above to 55019.
Q: My jamb caps are showing “Refresh from caps” please what does that mean.
ANS: If you don’t have any problems no need to refresh from caps.
Q: At first I saw “Admission in Progress” then later I saw “Not Admitted”. But my school has offered me admission. Please, what should I do?
Answer: It’s not a problem. Just check your caps portal after some days/weeks. The admission will reflect. And make sure your O’level result is on the CAPS portal.
Q: Please my Course and Institution is not showing on JAMB CAPS Portal. Why and what should I do?
Answer: According to JAMB Support, don’t panic. You have not been offered admission, when you are offered it will show.
Q: When I try to access my JAMB CAP Portal, it keeps showing “You are not eligible for this service”. Please, why?
Answer: Just go back and change your exam year to 2019. Even though you might have changed it already, when you go back you will see the year has been altered, just put it back to 2019, then click Access CAPS.
Q: I can not log-in it’s showing me invalid credentials. What should I do?
Answer: Make sure you follow the steps we stated HERE. Most times candidates try going to the JAMB CAPS portal directly without first login-in to their JAMB portal and this causes issues.

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Q: Please I need your help, my CAPS is saying “welcome” and I have refreshed the pages it’s still the same. Pls, what can I do to it …
Answer: Locate and click the 3dots in the right above your browser screen. Then click on the desktop site. It should show you your admission status tab. Check the image below;
Check No1

Q: Please am only seeing sorry you have not to be given admission yet does this mean that they will still give me admission?
Answer: Yes you might still gain admission into your desired school.

Q: I checked the jamb caps portal and it bring out my details and accepts nd reject admission and I accept it and it shows congratulations
But when I check the school portal it said not given admission yet
Does DAT mean the portal has a problem or have not been admitted into school but I went to the school to check the admission list I saw my name but still telling me am not given admission yet on the school portal but my jab portal told me have been admitted so am confused pls help me out…

Answer: You have been offered admission. The problem is from your school portal. they will update it soon or you are not following the right procedure.

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Q: My status is showing ”recommended” can I accept it?
Answer: Don’t Accept Yet, if You’ve accepted already there is No Problem

Q: My status is showing “recommended” what does it mean
Answer: This Means the Institution You Picked Haven’t Given Your Admission and There’s a Chance That Institution may or may not give you admission, So If you Click Accept Or Not, Jamb Will Automatically Put You in the Market Place. That is Assign You to another University That Wants You Whether You picked them or not. So after clicking accept, keep checking the acceptance page to be notified of your fresh admission or initial choice of admission.

Q: Mine is showing admission in progress..but before that, it showed ‘proposed’ in the admission status, after clicking accept later showed records updated..but now all it shows is admission in progress..
Answer: Relax And Keeping checking the portal. You might be admitted.

Q: Good evening sir, I should have been admitted into AAU, I have a high screening result but I checked on jamb caps, but I’m still seeing not admitted…What do you think could be the problem, sir?
Answer : are you the admission officer? If no keep waiting.

Q:I am a direct entry applicant. Did mine stop in 2017 not 2018?
Answer: DE students Relax For Now Concerning Caps.

Q: Hello sir, my jamb admission status is blank what can I do sir
Answer: Try Checking your Status with another Device or Web browser. Or follow the steps for mobile device HERE.

Q: Please I have been offered admission by jamb caps but d school have not offered me admission, what do I do, should I accept it or not
Answer: Accept it and I don’t think jamb has set a deadline yet cause most people’s status didn’t change even after 72hrs (based on last year’s experience)…no harm in accepting.

Q: my school list is actually not yet out but already with the jamb. And applicants from d school have started receiving and accepting admission. but for some time now when I check it shows ”NOT ADMITTED”, so I want to ask does it mean I was not offered admission by jamb at all. or I have not been offered yet? thanks.
Answer: 90% chance you haven’t been admitted, have people who picked the same course as you did, been admitted via caps if yes, you haven’t been admitted.. Keep hoping.

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Q: I applied for the elect in UNN, but jamb offered me Education and chemistry and I mistakenly accepted it, pls wat will I do, does it mean DAT I can’t go for elect again
Answer : yes , you don’t have the requirements, you can try again next year if you can’t study chemistry.

Q: Mine was ‘proposed’ and I accepted please tell me more about it I don’t understand because it even brought my details and also d school I put in for…
Answer: Your Status is Proposed? If Yes Relax no admission yet

Q: I have been given admission by the school and I have also accepted in jamb caps but up till now when i go to admission letter and click the print it says no data found.
Answer: This is because the portal to print JAMb admission letter is yet to be activated. Check it later.

Q: Pls my name is out in my university website but still showing no admission given yet in jamb…
Answer: This is because the school is yet to send your name to jamb portal. You school may or may not send your name to JAMB. If they do, you will see “congratulations…” If they do not, you will apply for jamb regularization.

Q: If my school didn’t send my name to JAMB portal, how can I print my admission letter?
Answer: You an get the school admission letter. But if you want to get JAMB admission letter, You will apply for jamb regularization. make sure you choose that you registered for JAMb that year. Then you will required to prove that you have been admitted in that school After which you will pay N5,000 (the price at the time of making this article).

Q: Hello, please I just accessed my caps profile, but my institution and course isn’t there. This is the second time I’m trying. Thanks
Answer: Don’t panic. It is a problem from the JAMB CAPS portal and it will be resolved soon. However, make sure you are following the procedure (see links above).

Do you have any JAMB CAPS question you want us to answer??? Please use the comment box to ask the question and we will be pleased to answer them. BUT MAKE SURE YOU DO NOT ASK QUESTION THAT HAS BEEN ANSWERED.


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Mr Funloaded

He is the founder and editor of Funloaded. A brilliant educationist and reporter, passionate about impacting students through all walks of life. He also intends to ameliorate challenges militating against education overtime through serving legit and undefiled information to students and the entire west africa students.


  1. lizzie November 4, 2019
  2. lizzie November 4, 2019

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