WAEC Digital Certificate Platform (DigiCert): Everything you need to know – How it works – Account creation, Assess, Confirm and Share; Watch help videos; Online free download, Importance, and FAQs
WAEC Digital Certificate
WAEC Launches Digital Certificate Platform
The West African Examinations Council (WAEC) has launched its Digital Certificate Platform (DigiCert) in one of the recent WAEC news reports as announced by the Acting Head, Public Affairs of the Examination Body, Moyosola Adesina
This platform is a mobile and web-based application designed to specifically enable users comprising of candidates, individuals, institutions, and organizations to access, share, request, confirm certificates and recover forgotten WAEC candidates’ examination numbers.
The WAEC Digital Certificate Platform is available online via www.waec.org.
Why Download or Assess Digital Certificate Software Application Online on the Platform
Why would a candidate, individual, or institution download or assess Digital Certificate Software Application on the Platform? There are three key reasons why you would like to assess the digital certificate online or download the software application on the platform.
1. Quicker Access to Certificates
Assessing and downloading the software app grants you much quicker access to your certificate. Obtaining your certificate that has been associated with bureaucratic bottlenecks has never been quicker! Access your certificate across your mobile and web devices quicker than usual.
2. Instant and Easy Confirmation of Certificates
It provides an instant and easy way to confirm certificates. No more waiting a long time to confirm a certificate, taking occasional visits to the WAEC office. WAEC Digital Certificate is a smart and secure way for institutions and organizations to confirm certificates with delays.
3. Recovery of Examination Number in the Shortest Possible Time
Can’t remember your candidate examination number? No problem. The WAEC Digital platform allows you to recover forgotten WAEC examination number. Freely online downloaded DigiCert helps a user recover your exam number in the shortest possible time.
Importance of WAEC Digital Certificate Platform
The benefits and importance of this innovation are enormous. Here are the five importance of the WAEC Digital Certificate Platform.
- One of the importance of the Digital Certificate Platform is that it creates an easier, instant, and safer mode of accessing certificates by stakeholders.
- Beneficially, stakeholders and the public to take advantage of the new WAEC Digital Certificate Platform, designed to eliminate the bureaucratic bottlenecks associated with the manual procedures of certificate issuance and collection. Certificate holders go through undue travel and other logistic stress and difficulties in obtaining their WAEC Certificates.
- Another importance of the digital certificate platform is that Individuals, educational institutions, and organizations would be able to confirm the genuineness of any WAEC certificate on the digital platform that can be operated on Android and IOS devices.
- The platform can also help users recover burnt, lost, and damaged certificates.
- Institutions and recruitment agencies would be able to carry out bulk or individual confirmation of certificates at once and with ease on the platform which eliminates the chances of fraud.
How The WAEC Digital Certificate Platform works
How does the WAEC Digital Certificate Platform work?
The WAEC Digital Certificate Platform works on the assessment, confirmation, and sharing of online WAEC certificate
7 Key ways the WAEC Digital Certificate Platform works reflect the creating account, funding wallet, assessing/storing, confirming, and sharing WAEC Digital Certificate on the WAEC DigiCert Platform.
Create your Account
‘Create an account’ is the first step to accessing and confirming a candidate’s certificate. Create an account, fund your wallet, access and save (store) your certificate or confirm an existing certificate and share your certificate. To create an account, kindly provide the required information to identify and allow you to personalize your account.
Creating an account as Certificate Access is suitable for individuals that want to get access to their WAEC certificate.
You can create your account in two categories: Certificate Access and Certificate Confirmation
Access a Certificate
WAEC Digital Certificate can be assessed on the DigiCert platform. Accessed certificates are stored on your profile and can be shared with anyone at any time.
With DigiCert, assessed and downloaded WAEC certificates can be shared online with recipients. So, you can share your accessed certificate with institutions and organizations with ease on the WAEC Digital Certificate platform
Confirm a Certificate
The WAEC Digital Certificate provides institutions and organizations a simple and instant method to confirm candidates’ certificates
Recover Candidate Number
Candidates who cannot remember their examination number in the process of accessing are required to provide the candidate name they registered with when they took the WAEC examination. This will enable the platform to recover the examination number.
Fund Your Wallet
To successfully access, share, and confirm certificates through your wallet, there should be units available in the wallet. Each unit costs N250 and the number of units required or accrued amount payable is dependent on the service assessed. The wallet can be funded using credit/debit cards.
The Number of Units, Cost of the WAEC DigiCert Services
| WAEC DigiCert Services | Total Number of Units for Service | Total Cost/Fee Charged (Amount to Fund Wallet) |
| Assess a certificate | 30 Units | ₦ 7,500 or $ 30 |
| Retrieve Exam Number | 12 Units | ₦3,000 or $ 12 |
| Share a certificate | 14 Units | ₦3,500 or $ 14 |
| Confirm a certificate | 7 Units | ₦1,750 or $ 7 |
| Request confirmation of certificate | 14 Units | ₦3,500 or $ 14 |
Make an Enquiry
You will receive an email from the support team to notify you that your request (inquiry made) has been received and is being worked on.
Sections/Categories of How the WAEC Digital Certificate Platform works
The WAEC Digital Certificate Platform is a technologically enforced platform that makes it easy and faster to get access to your certificate across your mobile and web devices. There are two different sections/categories of how the WAEC Digital Certificate Platform works. They are Certificate Access and Certificate Confirmation.
Certificate Access
With Certificate Access, candidates now have quick and easy access to soft copies of their original WAEC certificates using their mobile and web devices. This section of the platform is curated for individual candidates.
Certificate Confirmation
Certificate Confirmation account can only be created by institutions and Organizations. This section of the platform is curated for corporate bodies and institutions to confirm WAEC certificates for authenticity and validity.
Watch WAEC Digital Certificate Help Videos
You can always watch WAEC Digicert help videos for further explanation on how to access, share, request confirmation, recover examination numbers, and confirm certificates.
The video will take you through the steps for creating an account, funding your wallet, assessing your certificate, confirming a certificate and sharing a certificate online, and even making inquiries on The WAEC Digital Certificate platform.
So, you can get started by following the simple steps provided in the help video.
The WAEC Digital Certificate Help Videos haven’t been released online yet at the time of writing this blog post.
A candidate’s certificate can be assessed, confirmed, saved (stored), printed out in soft copy, and even shared online just as an organization or institution can as well confirm a candidate’s or an applicant’s certificate and share it necessarily after creating an account on the platform.
The WAEC Digital Certificate Platform is available online via www.waec.org. The mobile application can be downloaded on android and iOS app stores. Stakeholders (candidates and institutions) can vas well visit www.waecnigeria.org and www.direct.ng
Here are the 5 steps for using WAEC Digital Certificate on the WAEC DigiCert Platform
Step 1: Create an account
Step 2: Fund Your Wallet
Step 3: Assess and store or save) your certificate
Step 4: Confirm your or a certificate
Step 5: Share your certificate
Step 1. Create an account
How to create an account
2 Steps on How to create an account
- Click ‘Create Account’ on the home page of the WAEC Digital Certificate platform and
- Complete your information to create your account. Once activated you can proceed to access, share, and confirm the WAEC certificate.
Step 2: Fund Your Wallet
Funding your wallet enables you to make payments to WAEC for assessing, confirming, or sharing your online certificate.
How to fund your wallet
3 Steps on How to fund your wallet
To fund your wallet is easy! These 3 steps will take through the process of how to fund your wallet
- Move to your profile and click on the wallet menu. Next,
- Click the fund wallet button and include the number of units you would like to add.
- Enter the details of the amount you want to put into your wallet. The number of units you would like to add depends on the amount with which to want to fund your wallet.
To successfully access, share, and confirm certificates through your wallet, there should be units available in the wallet. The wallet can be funded using credit/debit cards. The wallet can be funded with a valid MasterCard or Visa debit card.
Step 3: Assess your certificate (Assess and store your certificate)
How to assess and store (save) your certificate
5 Steps on How to assess your certificate
Here are 5 steps on how you can assess and store or save your certificate. After Accessing, certificates are stored on your profile and can be shared with anyone at any time.
- Log in to your account with the details provides during account creation to get started.
- Fund your wallet with the number of units required to assess your certificate. Accessing the WAEC certificate costs ₦ 7,500, and $ 30 for international transactions.
- Complete the information required to access the WAEC certificate. Information required to access the WAEC certificate are; the examination year, examination type, and candidate examination number.
- Assess your certificate.
- Store (Save) the assessed certificate for future use.
Accessed certificates are saved in your account for future use. This allows you to download and share whenever you wish to.
Step 4: Confirm your or a candidate’s certificate
Individuals, educational institutions, and organizations can confirm the genuineness of any WAEC certificate on the digital platform that can be operated on Android and IOS devices.
How to confirm your or a candidate’s certificate
5 steps on how to confirm your certificate or an institution confirm a candidate’s or applicant’s certificate.
- Log into your account
- Fund your wallet with the required number of units. Confirming a certificate requires 7 units which is equivalent to the sum of N1,750
- Click on the confirm certificate button
- Complete the details of the information you want to view the certificate.
- Click on to confirm the certificate
How to share your or a certificate
- Log in to your account with the details provides during account creation to get started.
- Fund your wallet with the number of units required to assess your certificate. Sharing the WAEC certificate requires 14 units which cost ₦ 3,500 and $ 14 for international transactions.
- Complete the information required to access the WAEC certificate. Information required to access the WAEC certificate are; the examination year, examination type, and candidate examination number.
- Assess your certificate.
- Select the certificate you would like to share (for a non-confirmation request)
- Enter the recipient’s email address
- Click on the share button to share the certificate
OR
- Click on the Request for Confirmation button (for a confirmation request, that is, to share the certificate with an institution or organization)
- Select the certificate you would like to share
- Enter the details of the institution- the name of the institution, email address, country, and institution location address
- Click on the share button to share the certificate
You can share your accessed WAEC certificate to your contacts as many times as possible, provided your wallet is funded, but the platform allows you to share accessed certificates per contact one at a time.
How to download WAEC Digital Certificate Software Application (DigiCert) online on your Android and iOS Mobile Devices (Phones and Tablets) for free
You can download online the certificate via the assessed certificate or the Digital Certificate Software Application (DigiCert) via an online store (Android Google Play and Apple iOS Store) on your device – mobile phone/computer for free.
How to free-download the certificate online via assessed certificate onto your device – mobile phone devices/computer
Accessed certificates are saved in the candidate’s profile on the platform. It can also be downloaded on your web and mobile device and shared with individuals, institutions, and organizations.
5 Steps on how to download the certificate online via assessed certificate onto your device – mobile phone devices/computer
- Log in to your account with the details provides during account creation to get started.
- Fund your wallet with the number of units required to assess your certificate. Accessing the WAEC certificate costs ₦ 7,500, and $ 30 for international transactions.
- Complete the information required to access the WAEC certificate. Information required to access the WAEC certificate are; the examination year, examination type, and candidate examination number.
- Assess your certificate. Accessed certificates are saved in the candidate’s profile on the platform
- Click on ‘Download’ to download onto your mobile device or computer.
How to download the certificate online via WAEC Digital Certificate Software Application (DigiCert) on your Android and iOS Mobile Devices (Phones and Tablets)/Computer Devices
5 Steps on how to download the certificate online via WAEC Digital Certificate Software Application (DigiCert) on your Android and iOS Mobile Devices (Phones and Tablets)/Computer Devices
- Open the Google Play App on your Android mobile phone or the Apple Store on your Apple iOS mobile phone or computer device
- Click the search button
- Enter WAEC DigiCert
- Click on ‘Install’ to download The WAEC Digital Certificate Software App on your phone or tablet or computer
- Click on open to assess the app
Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs) on General Information
What is The WAEC Digital Certificate platform and what does it do?
The WAEC Digital Certificate is an online platform that allows you to Access, Share, Request Confirmation, Recover a Candidate’s Number, and Confirm the WAEC certificate on your web and mobile device.
What is smart about the WAEC Digital Certificate platform?
It allows you to instantly access, share, request confirmation, and confirm your WAEC certificate with ease while ensuring the full privacy of personal data.
Who should use the WAEC Digital Certificate platform?
The WAEC Digital Certificate Platform allows individuals to access and share WAEC certificates. It also allows institutions/organizations to confirm certificates of candidates securely and promptly.
How does it work?
Through a seamless and secure registration process, individuals can access and share certificates. Once signed up, accessed certificates are secured in the candidates’ account where certificates can be downloaded and shared with individuals or institutions/ organizations who can, in turn easily confirm certificates.
Can I install the app on my phone for easy access?
Yes. You can install The WAEC Digital Certificate App on your phone. Simply go to your Google play or Apple store and search for WAEC DigiCert. Simply download and install.
How can I get more help on how to access, share, and confirm the WAEC certificate?
You can always watch our help videos for further explanation on how to access, share, request confirmation, recover examination numbers, and confirm certificates. For more questions, please send a message to digicert@botosoft.com.
Are the units priced in my local currency?
Units are converted to your local currency.
Will I be charged for using this platform?
Yes. You will be charged for any service request on the WAEC Digital Certificate platform either successful or unsuccessful. Kindly ensure you carefully input the correct details used in registering for the examination.
Can I access or confirm a withheld WAEC certificate?
No, all withheld certificates cannot be accessed or confirmed on this platform.
Is the platform free to use?
Yes. You will only be billed when accessing, sharing, recovering a candidate number, or confirming a certificate.
I cannot access the login page. What do I do?
Please clear your browser cache or try another device. Your network may be blocking your access.
Where can I see the privacy policy?
Please click here to see the privacy policy
to see the privacy policy.
I cannot find an answer to my question in the resources provided, what should I do?
Please share your question with us via email at digicert@botosoft.com and we will respond within 24 hours.
Where can I see the terms and conditions policy?
You can click here to read the terms and conditions policy
Frequently Asked Questions (FAQs) on ‘Create an account‘
How can I create an account?
Click ‘Create Account’ on the home page of the WAEC Digital Certificate platform and fill in your information to create your account. Once activated you can proceed to access, share, and confirm the WAEC certificate.
Is my data privacy protected?
All certificates are encrypted using cutting-edge technology. Permission to access or share a candidate’s certificate is only granted with the candidate’s consent.
How secure is the platform?
WAEC Digital Certificate uses the highest standards in data security to provide reliable digital certificates to educational organizations and institutions.
What do I do when I cannot remember my password?
On the login page, click forgot password. A link will be sent to your registered email for you to create a new password.
How do I change my password?
Go to your profile, and click on change of name under your account information. You will be required to enter your current password and the new password you would like to change to.
How do I receive a link to reset my password?
If you did not receive the link to reset your password after a few minutes, kindly try again. Else, please contact us at digicert@botosoft.com
I did not receive OTP on my phone, what should I do?
Please check the phone number in your profile if it is correct, else, please contact us at digicert@botosoft.com
Frequently Asked Questions (FAQs) on Fund My Wallet
How do I fund my wallet?
To fund your wallet is easy! Simply go to your profile and click on the wallet menu. Next, click the fund wallet button and include the number of units you would like to add.
Is my transaction secure?
Yes. All transactions on The WAEC Digital Certificate are secure. Information sent over the internet is encrypted using the latest technology.
What payment option is available on the platform?
The wallet can be funded with a valid MasterCard or Visa debit card.
Where is the inquiry menu located on the platform?
The inquiry menu is located on the profile dropdown menu under (Account name).
How do I open a ticket on the WAEC Digital Certificate Platform?
It is easy! Go to your profile and click inquiry from the dropdown menu. Select a category of complaint, enter the title and description of the complaint then submit.
How long do I have to wait to get a response?
Our representatives are available: Mondays through Fridays, from 9: 00 am to 6:00 pm WAT, and responses are provided within 24 hours. Be sure to include the inquiry category, this will expedite your request.
Frequently Asked Questions (FAQs) on Access Certificate
How do I access my certificate?
Log in to your account to get started. Next, fill in the information required to access the WAEC certificate.
What do I need to provide to access my WAEC certificate?
Information required to access the WAEC certificate are; the examination year, examination type, and candidate examination number.
How much does it cost to access the WAEC certificate?
Accessing the WAEC certificate costs ₦ 7,500, and $ 30 for international transactions.
What happens to the WAEC certificate in my account after accessing it?
Accessed certificates are saved in your account for future use. This allows you to download and share whenever you wish to.
Who can access the WAEC certificate?
Accessed certificates are saved in your account for future use. This allows you to download and share whenever you wish to.
Can I download my accessed certificate on my device?
Yes. Accessed certificates are saved in the candidate’s profile on the platform. It can also be downloaded on your web and mobile device and shared with individuals, institutions and organizations.
Can I recover my examination number?
Yes, you can. The WAEC digital certificate platform allows a candidate to recover a forgotten WAEC examination number.
How do I recover my WAEC examination number?
To retrieve the forgotten WAEC examination number, please click on the ‘recover examination number’ button and provide the name you registered with when you took the WAEC exam. Your examination number will be displayed.
How much does it cost to retrieve a forgotten WAEC examination number?
Retrieval of the WAEC examination number costs 12 units (₦3,000) or ($ 12) for international transactions.
Frequently Asked Questions (FAQs) on Confirm Certificate
How do I confirm my WAEC certificate?
To confirm a certificate, click on the confirm certificate button after logging into your account. It will request the details of the certificate you want to confirm. Fill in the information to view the certificate.
How much does it cost to confirm a certificate?
Confirming a certificate costs 7 units.
Who can confirm a certificate?
Approved institutions and organizations with candidates’/individuals’ consent can confirm the WAEC Digital Certificates.
How do I share my WAEC certificate?
After accessing your certificate, you are now ready to share. Select the certificate you would like to share, enter the recipient’s email address and click on the share button. For a confirmation request, click on the Request for Confirmation button, select the certificate you would like to share, enter the details of the institution- the name of the institution, email address, country, and institution location address and proceed to share.
How much does it cost to share a certificate?
Sharing a WAEC certificate costs ₦3,500 and $14 for international transactions.
How many times can I share the certificate with contacts?
You can share your accessed WAEC certificate to your contacts as many times as possible, provided your wallet is funded.
Can I share certificates with multiple contacts at once?
No. The platform allows you to share accessed certificates per contact one at a time.
What happens when someone doesn’t receive the share certificate?
You can reshare a certificate.
How much does it cost to request confirmation a WAEC certificate?
Confirming the WAEC certificate costs ₦3,500 and $14 for international transactions.
